MSG Resume Supplement

additional information available at http://www.linkedin.com/in/markganchrow

Strengths

Communications skills

v     Written

            Excellent writer, proofreader and grammar-checker (one of only a few people allowed by management to review & approve documents)

            Able to write technical and end-user documentation

v     Oral

            Ability to speak & listen effectively to end-users, management, and technical people

            Frequent public speaker

·        MC of organization’s annual dinner – multiple years

Flexibility

v     Handle multiple projects simultaneously

v     Ability to meet deadlines

v     Team player

Technical Skills

v     Learn and enhance knowledge, languages, and platforms as needed for job performance

v     Read and support other developers’ code

v     Debugging of existing and new applications

Troubleshooting

v     “Just fix it” when necessary

v     Understanding of “mission-critical”

v     Ability to prioritize various needs and wants

v     Responsiveness

Problem Solving

v     Ability to research & learn new skill sets

v     Apply prior experiences, as appropriate

Business Background/Skills

v     MBA

v     Accounting mindset

Ø      Able to apply business rules for employer & client

v     “Big Picture” understanding

Self-Presentation

            Works well with customers at every level (upper management through end-users)

            On-site meetings

 

Keywords:

Access database

Accounting Applications

Analytical skills

Application Support

Back-end

Barracuda Spam Filter Firewall

Citrix

Client/Server

Communication Skills

Creative solutions

Crystal Reports

 

 

 

Data Analysis

Database Design

Debugging

Design, coding, testing, documenting

Development

 

 

End-user support

Enhancements

Enterprise Manager

Excel spreadsheet

FMC Pages

Financial Applications

Flexibility

Functions

Help desk

Indata

Independent

Internet Explorer (6 & 7)

 

 

Microsoft Office

Multi-tasking

OOP

Object Orientation

ODBC Connections

Office XP

 

Presentation Skills

Pro Series (SBT/Accpac)

Proofreading

Query Analyzer

Relational Database

Report writing

 

SBT Accounting

Scripts

SonicWall Firewall

SOX Compliance

Source Code

SQL Server (2000 & 2005)

Stored Procedures

SurfControl

T-SQL Scripts

Teamwork

Troubleshooting

 

 

 

UDFs

Upgrades

User Interface

User support

VBA

Visual Basic

Vision Point (SBT/Accpac)

VPN

Windows XP

Word documents

 

 

 

 

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